Help Desk - Advance Auto Parts (2024)

FAQs

Help Desk - Advance Auto Parts? ›

Send a text to 1-877-238-2623 (877-ADVANCE) for assistance.

(877) 238-2623

Advance Auto Parts / Customer service

We offer a variety of free services at our stores. Stop by your local store for free engine code scanning on most OBD II vehicles! We cannot guarantee the problem can be resolved during the visit, but we are happy to refer you to one of our local professional technicians if a more comprehensive diagnosis is needed.

Walmart partners with Advance Auto Parts

Walmart Inc. announced on Tuesday a partnership with Advance Auto Parts Inc., one of the largest U.S. aftermarket parts retailers, that will create an automotive specialty store on Walmart.com.

We allow 45 days for you to return a product as NEW, which means the item must be in its original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Items returned for warranty may be exchanged or refunded in most cases.

Memphis, TN

AutoZone / Headquarters

Headquartered in Raleigh, North Carolina, it serves both professional installer and do it yourself (DIY) customers. As of December 2023, Advance operated 4,935 stores and 321 Worldpac branches in the United States and Canada.

Do you suspect you may have a bad starter or alternator but aren't sure? Advance Auto Parts can help. Just stop by your local store with the starter or alternator removed from the vehicle, and a store team member can use a bench tester to tell you in just a few minutes if your part has failed.

Pep Boys offers a free Check Engine Light Code Retrieval Service to provide the answers you need to help you find a solution. Pep Boys will ensure you are getting the best handling out of your vehicle with a free alignment check.

Both tend to fluctuate, on general items/accessories I'd usually give the win to AutoZone, but Advance occationally has better quality items. For parts, the pricing is usually fairly close, so it's just a question of convenience.

Who is Advance Auto competitor? ›

The closest competitor to advanceautoparts.com are autozone.com, oreillyauto.com and napaonline.com.

Why do they build Advance Auto Parts and AutoZone stores next to each other? The real reason competitors build in the same location is to remove geography from your buying decision. Advance doesn't want you to shop at AutoZone because it is closer. They believe the prices, quality and service will beat AutoZone .

During an AC diagnostic, we will inspect the belts for cracks, the compressor for leaks, the electrical components for connectivity, and the entire system for low pressure. Our service staff may also evacuate and recharge your system with refrigerant according to your manufacturer's specifications.

For full year 2023, Net sales of $11.3 billion increased 1.2% from 2022. Comparable store sales for the full year decreased 0.3%. The company's Gross profit decreased 11.9% from the fourth quarter of the prior year to $950.8 million or 38.6% of Net sales compared with 43.6% in the prior year quarter.

Become a Speed Perks Member

Speed Perks can be used online and in-store. Receive Cash Back on all your purchases and take advantage of Advance Auto Parts promo codes to get outstanding savings on your online purchases.

Shane O'Kelly, Director President and Chief Executive Officer, Advance Auto Parts, INC.

Scrap yards and auto salvage yards often buy used car batteries. The significant advantage is the potentially higher payout. However, it requires more effort on your part, including contacting multiple yards to get the best price and transporting the battery yourself.

Advance Auto Parts, Inc.